Track My Order

Want to track your order? Once your order ships out, you will receive a shipping confirmation email from our support team at with your tracking number included in it.

Depending on the product ordered, the e-mail could take up to 7 days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

1. Visit the website

2. Enter your tracking code, provided in the shipping confirmation email.

3. Click the "Track Package" button.


Things to Keep in Mind:

  • Order numbers don’t instantly update with available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should update within a few business days.
  • Depending on the destination, the order can take between 12 to 45 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.
  • Have any questions? Please view our FAQ found here.

For any further assistance, please don’t hesitate to chat with us, you can find us in the lower right hand corner at the bottom of each page, or if you preffer to communicate via e-mail you can reach us at: and we’ll be more than happy to assist you.

Happy Shopping! ; )

Misha's Palace Team